#Vuescan hamrick drivers

#Vuescan hamrick drivers

There are no drivers or comfortable software for your scanner and for your OS and it is not supported by Silverfast. There is a lot of software for text scanning with normal support Paperscan is free. Buy only Pro version and only with full combination of conditions: 1. The smart software with ugly service, trying to make consumers to write support letters according to its desires. Vuescan - smart software with ugly service The big issue is the worst tech support ever, the guy had no clue and was just rattling off the scripted solutions which he had already been told didn't work. The big problem I have is not so much that it doesn't work because I downloaded the trail version, I wasn't about to pay for something without knowing it works. Clearly the rave reviews are for different devices or maybe they're not real. The guy had absolutely nothing worthwhile to offer other than the very basics of reinstalling and changing ports, a grade school kid could be taught to say those things. It's always obvious when tech support does nothing but tell you to do the things you have already told them you've done numerous times that they're not knowledgeable about the product. Perhaps someone with knowledge of the product could have figured out what the problem was or who would admit that it doesn't work on my model scanner. I uninstalled and reinstalled numerous times, tried different cables and ports and made it clear the scanner works fine in Windows XP but still his moronic conclusion was the scanner is broken. Through multiple back and forth emails all I got from Hamrick was 'reinstall the software' try a different cable' try a different port' and finally 'the scanner must be broken'. It doesn't work even though the computer recognizes the scanner but but can't run it due to not having any driver.

I want to be able to use it on my newer computer running Windows 10 and Vuescan is hyped up as being able to do that. My scanner works fine on the dinosaur computer running Windows XP I keep only to use this scanner.